Order TrackingOrder Status

ORDER TRACKING

Thank you for shopping on iBITS and welcome to your order tracking/Status page where you can find out the status of your order.

How It Works

Go to you account “My Account” to know the status of your order. If you do not know your order number, check your order confirmation email.

If tracking/Status information is not yet available for your order, please check again regularly.

We are always happy to hear from you, so if you have any questions, please contact our Customer Service team on +632 351 7100 or info@ibitsphil.com

Order Status 1

Order Status 2

Order Status 3

 

Shipping

Once your order have been picked up by our designated courier we will notify you with the tracking code via email. Otherwise you can check the tracking code in your website account “My Account” it will be displayed there together with other information of your order.

Delivery Guidelines

If you anticipate you will not be available to receive your order, you may designate someone to receive on your behalf but ensure this person has a valid copy of your ID along with a signed authorization letter or a copy of your order confirmation email.

Kindly have the exact amount ready upon delivery if your payment method is Pay On Delivery.

Large/heavy items may incur a delivery charge, which will be clearly stated at checkout, so no need to worry about extra fees or charges during delivery.